Please call 131 005 and we will schedule a technician to attend at a time that best suits you. Therefore, we highly recommend you organise an ADT qualified technician to attend site. What if my system is still in warranty? If your system is in warranty and a low battery signal has occurred and you choose to replace the batteries by yourself, it will invalidate any remaining warranty. You can do this by phoning the ADT VRT Service on 131005, option 5. Warning Note: Please ensure you place your system on test before you inspect or change the batteries to prevent triggering a false tamper alarm. 2) Open the sensor and check battery type. Which battery type do I need? You can find this out by either 1) Refer to your user manual.

Otherwise, refer to your User Manual or keypad to determine which device is sending the RF Low Battery signal. How do I determine which device in my system requires a battery replacement? You may have been sent an SMS text message with the details of which device is running low or completely flat.

If you have not been set up for this please call 131 005. The VRT User Manual can be found here and it is a free service. If you choose to change the batteries yourself you may access a user manual for your alarm system by visiting our Alarm Panel User Manuals Listing, however changing the batteries yourself will invalidate any remaining product warranty. For more information on our affordable maintenance packages or for alternative options on battery replacement phone 131 005 between 8am-8pm Monday to Friday. To ensure the optimum performance of your system, we highly recommend a regular maintenance schedule. ADT strongly recommends that you replace the battery at your earliest convenience and that you use an ADT qualified Technician to service your system. If a device is not working due to the battery running flat, your security and smoke detection system is at risk of being compromised.

It is extremely important that the devices for your system are kept operational at all times. ‘RF’ stands for Radio Frequency, which means that the device is wireless and runs on batteries to keep it working.ĭevices such as Reed switches, PIR (Passive Infra-Red) sensors or Smoke Detectors can be wireless. An RF Low Battery signal occurs when an RF device on your alarm system has a battery that is running low or is completely flat.

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